Google is working to fix an issue that is causing the YouTube mobile app to repeatedly crash for some iOS users. “Hi, we’re aware that many of you using the YouTube app on iOS devices may be experiencing crashes,” the company said in a tweet caught by The Verge. “We’re so sorry about this & have begun working on a fix! Updates soon.”

As of the writing of this article, YouTube has yet to share more information on the situation. Google did not immediately respond to a comment request from Engadget. We’ll update this article once there’s more information to share. It’s unclear how widespread the problem is among iOS users. On my iPhone, I was able to watch this incredible video of the Artemis 1 launch synced to “Free Bird” without issue during my lunch break. However, Downdetector indicates there have been more than 7,500 reports in the US of the app not working.